JOB SUMMARY

This is a position within Saint Francis/St Mary’s hospitals Rehabilitation Services department.

The Rehabilitative Services Aide (HA 2) reports to the therapists of a particular service or discipline (OT/PT/SLP) and provides both direct and indirect patient care services.

At this level, the employee is responsible for the treatment of patients who require the direct supervision and daily guidance of an Occupational, Physical and/or Speech therapist. The Rehabilitative Services Aide works primarily with adult, geriatric, adolescent patients from diverse socioeconomic and cultural backgrounds, although pediatric patients may be treated if the Rehab Aide has completed required competency training.

The Rehabilitative aide actively participates in departmental and organizational programs, including performance improvement activities, inservices and staff development activities.

DUTIES & ESSENTIAL JOB FUNCTIONS

% of time	Essential Function (Yes/No)	Key Responsibilities (To be completed by Supervisor)
75%	YES	PATIENT CARE RESPONSIBILITIES Treats patient under the direct supervision of an Occupational or Physical Therapist Assists therapists with patient care activities. Assists the therapist with discharge planning. Plan, coordinates and distributes patient schedules. Responsible for the transport of patients to and from therapy. Prepares, maintains and transmits accurate patient care records as required, including services rendered and progress notes. Communicates effectively and efficiently with patients, families, department staff, managers and other UCSF personnel. Demonstrates effective time management skills in all aspects of position including patient care activities and clerical duties within a standard work day.
15%	YES	Departmental Responsibilities Completes work-related routine departmental tasks (e.g. timecard completion, schedule sign-up) in a timely manner. Communicates clearly and in a timely manner with Supervisor and Manager regarding work requirements including changes in availability/status, completion of UC required learning. Responsible for the maintenance of equipment including stocking and tracking of equipment. Assists with clerical or reception duties. Performs any other duties, as assigned by the Supervisor or Manager. Represents the department as a professional.
10%	YES	Educational Responsibilities Participates in staff in-service education programs and staff and area team meetings. Participates in orientation and training of new staff.
100%		(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)

LIVING PRIDE STANDARDS

Service Excellence

Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center’s values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.
Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.
Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices
Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.
Demonstrates an understanding of and adheres to safety and infection control policies and procedures.
Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.

Work Environment

Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.
Picks up and disposes of any litter found throughout entire facility.
Posts flyers and posters in designated areas only; does not post on walls, doors or windows.
Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.
Protects the physical environment and equipment from damage and theft.

OTHER FUNCTIONS AND RESPONSIBILITIES

Performs other duties as assigned.

REQUIRED QUALIFICATIONS

This position requires flexibility to orient and work at all UCSF Medical Center locations.
Prior clinical-based experience requiring interaction with patients.
Ability to communicate effectively in English, both orally and in writing.
Ability to recognize signs of distress.
Possession of a high school diploma.
Possession of or proven eligibility for CPR certification.
Basic computer skills in word processing and online communication.
Possession of excellent interpersonal, time management, problem-solving, and self-initiation skills.

PREFERRED QUALIFICATION

Prior outpatient patient care experience working with sports medicine, orthopedic and neurologic patients in an interdisciplinary team.
Prior experience working in an academic medical center environment.
College degree in a related field.
Holds advanced certifications such as ATC, CSCS, or other relevant professional certification.
Knowledge of basic medical terminology.
Ability to use Excel.
Knowledge of rehab equipment including modalities, Alter-G, BTE, TRX, treadmill, body weight harness.

REQUIRED LICENSES/CERTIFICATIONS

Current AHA BLS Card

POPULATIONS SERVED

Employees who routinely provide direct patient care require a statement concerning Populations Served Competencies. Typically, a statement such as “Demonstrated ability to provide appropriate care based on the needs of a specific individual, including the patient’s age.” is sufficient. Select from the following patient age categories.

Child – rarely

Adolescent – infrequent

Adult

Senior

Elder

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Rehab Aide

Job Description