Job Summary:

Are you an organized, detail-oriented professional who enjoys creating efficient systems and providing exceptional customer service? Do you thrive in a fast-paced environment where your administrative expertise helps support both colleagues and clients? Join our team as an Administrative Assistant!

As an Administrative Assistant, you will play a vital role in ensuring the smooth day-to-day operations of the office by providing administrative support, coordinating office activities, maintaining records, and assisting staff, clients, and visitors. Our ideal candidate is proactive, professional, highly organized, and committed to creating a welcoming and productive work environment.

Join a mission-driven organization where your contributions help support quality services, operational excellence, and positive experiences for those we serve.

Position Perks & Benefits:

29 Days of PTO
Eligibility for HRSA Loan Repayment (eligibility requirements apply)
Employee benefits package – health, dental, vision, retirement, life insurance, and more
Competitive 401(k) Retirement Savings Plan – up to 5% employer match for Part-Time and Full-Time employees
Company-paid basic life insurance
Emergency Medical Leave Program
Flexible Spending Accounts (FSA) – healthcare and dependent care
Health & Wellness Program
Employee Assistance Program (EAP)
Employee Discount Program
Mileage Reimbursement

Key Responsibilities:

Provide administrative support to management and department staff.
Manage office operations to promote efficiency, organization, and productivity.
Answer incoming telephone calls, relay messages, and respond to inquiries professionally.
Greet and assist clients, visitors, and stakeholders in a welcoming and respectful manner.
Serve as receptionist or backup receptionist as assigned.
Schedule meetings, maintain calendars, and coordinate conference logistics.
Prepare meeting materials, take meeting minutes, and distribute documentation as needed.
Maintain and update resource materials, contact lists, and departmental records.
Perform general office duties including filing, data entry, mailing, copying, scanning, and document preparation.
Gather, organize, and summarize information for reports, meetings, and presentations.
Assist with administrative record keeping and ensure documentation is completed accurately and timely.
Distribute incoming mail, correspondence, and communications to appropriate personnel.
Order office supplies and coordinate maintenance of office equipment.
Assist with office organization, cleanliness, and facility upkeep.
Process invoices, maintain financial records, and support billing functions as applicable.
Monitor and maintain program authorizations, records, and tracking systems as applicable.
Train colleagues on the use of office equipment and administrative processes.
Maintain compliance with HIPAA regulations and organizational confidentiality standards.
Perform additional duties as assigned.

Education and/or Experience Qualifications:

High school diploma or equivalent required.
Associate's degree or bachelor's degree in Business Administration, Human Resources, Social Services, or a related field preferred.
One (1) to three (3) years of administrative, clerical, office support, or related experience preferred.
Experience working in healthcare, behavioral health, human services, or nonprofit environments is a plus.
Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and other business applications.
Experience using databases, electronic records systems, and web-based platforms preferred.

Required License/Certification:

Valid driver's license, acceptable driving record, and current automobile insurance required.
Ability to successfully complete all required background screenings and employment requirements.

Additional Qualifications:

Strong customer service and interpersonal skills.
Excellent verbal and written communication abilities.
Exceptional organizational skills and attention to detail.
Ability to prioritize tasks and manage multiple responsibilities simultaneously.
Strong problem-solving and critical-thinking skills.
Ability to maintain confidentiality and handle sensitive information appropriately.
Demonstrated professionalism, reliability, and accountability.
Ability to work independently and collaboratively in a team environment.
Strong computer proficiency and ability to learn new software systems.
Ability to interpret policies, procedures, and operational guidelines accurately.
Commitment to treating clients, families, colleagues, and community partners with dignity and respect.

Employment Requirements:

Successful completion of background screening, including criminal history, driving record, abuse/neglect, and fingerprint checks.
Completion of New Hire Orientation upon hire.
Completion of all required training, including Relias training, upon hire and annually thereafter.
Compliance with all organizational policies, procedures, and confidentiality standards.
Current driver's license, acceptable driving record, and proof of automobile insurance.

Physical Requirements:

Ability to perform sedentary work, including sitting for extended periods throughout the workday.
Frequent use of hands, fingers, and arms for typing, writing, filing, and operating office equipment.
Ability to occasionally stand, walk, bend, reach, and lift office materials weighing up to 10 pounds.
Visual ability to read documents and work on computer screens for extended periods.
Ability to communicate effectively in person, by phone, and through electronic communication methods.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Adult & Child Health is a Smoke and Tobacco Free Workplace.

Administrative Assistant-1

Job Description