A Day in the Life at Lansing: Inside Sales Representative
Inside Sales Responsibilities:
Embody our mission statement, centered on our values of respect, service, and excellence
Act as the primary point of contact for customers visiting the showroom
Handle inbound and outbound calls, answering customer inquiries and processing orders
Prepare quotes for windows and other exterior building products based on architect plans
Provide exceptional service to all customers by developing a thorough knowledge of Lansing's products and services
Use our nationally-linked inventory management system to fill customer orders and maintain inventory control
Be willing to assist in the warehouse, including loading and unloading materials as needed
Inside Sales Qualifications:
Bilingual / Spanish proficiency required
Prior sales experience preferred, but not required
High level of integrity and commitment to customer service
Strong interest in sales and/or retail, as evidenced by previous job experience or education
Ability to work effectively in a team and independently with customers
Computer skills, including use of a keyboard and monitor
Goal-oriented with a willingness to take on new challenges
Knowledge of building principles and products is a plus
Ability to lift and carry boxes of building materials weighing up to 70 pounds
Strong communication and interpersonal skills
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