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Job Description
- Manage and grow assigned Personal Care customer accounts by delivering tailored product and solution recommendations.
- Respond promptly to customer inquiries on product specifications, pricing, availability, and commercial terms.
- Conduct regular customer visits to understand formulation needs, market trends, and identify new business opportunities.
- Promote specialty ingredients and technical solutions aligned with customer applications (e.g., skincare, haircare, cosmetics).
- Maintain accurate sales records, pipeline updates, and customer activity reports.
- Provide customers with timely order updates, including delivery schedules and product-related information.
- Collaborate closely with Technical, Marketing, Customer Service, and Supply Chain teams to ensure seamless service and customer satisfaction.
- Deliver basic technical support and coordinate with Technical team for formulation or application-related inquiries.
- Monitor inventory levels and provide monthly sales forecasts to support demand planning and stock replenishment.
- Prepare annual sales forecasts and contribute to budgeting and business planning.
- Gather market intelligence, including competitor activities, pricing trends, and new product developments.
- Submit required reports such as sales performance, expense reports, and market survey reports in a timely manner.
Qualifications:
- Bachelor’s degree in Cosmetic Science, Chemistry, Pharmaceutical Sciences, Chemical Engineering, or a related field
- Prior at least 3 years' experience in Personal Care, Home Care, or Cosmetics industry is preferred
- Valid driver’s license and ability to travel independently
- Own vehicle required
- Strong communication, presentation, and sales skills
- Good command of both written and spoken English
- Proficient in Microsoft Office applications (Outlook, Excel, Word, and PowerPoint)