V2 Lounge Supervisor

As a Lounge Supervisor at Concord Hospitality, you will lead the lounge and room service operations to ensure exceptional guest experiences, smooth daily service, and adherence to company standards. Your leadership, organizational skills, and commitment to quality will support both team success and guest satisfaction. Responsibilities: • Open and close shifts in accordance with manager’s checklist. • Train, maintain, and enforce all service standards using menus and reference materials. • Maintain a safe and sanitary work environment; report unsafe conditions to management. • Ensure room service is fully staffed and able to handle business volume; assist as needed. • Be present on the floor during meal pe