Vehicle Lien & Title Specialist

If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place!

Summary of Role:  

Responsible for all aspects of lien processing, including perfections, releases, reporting and follow up.  Ensuring activities are performed in accordance with Broadview policies and applicable statutory requirements.  

Essential Job Functions/Responsibilities:  

• Act as subject matter expert on lien filing process, procedures for both New York State and out of state lien filings 

• Process lien filings on New York State titles received 

• Ensure liens are perfected on new vehicle loans funded  

• File UCC’s within required timeframes in accordance with internal policies and procedures

• Maintain all processes and training materials for titles and lien's function  

• Prepare and send all requests for information/missing title letters to members 

• Manage out‑of‑state lien filings to ensure proper lien perfection in accordance with varying state DMV requirements.

• Process bad address and name change updates, as required 

• Prepare and issue lien releases, as required and per policy 

• Handle all activity requests submitted for titles and liens issues within SLA timeframe 

• Prepare Security Agreement, Subsequent Action form when required 

• Assists Loss Mitigation with duplicate title forms, DMV forms, and any additional requirements for repossession, as needed 

• Demonstrate initiative and take proactive action with an appropriate level of independence.

• Conduct monthly outbound calls to members on the high‑balance report to remind them of outstanding title requirements needed for lien perfection.

• Other duties as needed 

• Create, review and process lien reports on a daily, weekly, and monthly basis, identifying and documenting trends and areas for improvement 

• Capacity to work flexible hours as needed.  

Minimum Job Qualifications:  

• High School Diploma or General Equivalency Degree (G.E.D.), plus one-year financial services experience and/or training, or equivalent combination of education and experience. One year consumer lending experience preferred. 

• Very high proficiency in Microsoft Excel and Word, including the ability to create and manipulate Excel documents. 

• Proficiency in typing, filing, grammar, spelling and punctuation, or equivalent combination of education and experience.  

Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

Broadview FCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at  [email protected]