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Job Description
- Design and maintain pipelines to ingest, clean, and process massive volumes of unstructured data, including business transcripts and support cases, into reliable analytical datasets.
- Architect and deploy advanced platforms and tooling that empower the team to leverage autonomous AI agents and Large Language Models (LLMs) for intelligent routing and automated insights.
- Develop internal libraries and self-serve frameworks that streamline Natural Language Processing (NLP) and causal analysis, significantly reducing operational friction and enhancing team productivity.
- Manage and optimize embedding workflows using TensorFlow and Tensor Processing Units (TPUs), ensuring efficient processing that bypasses standard API constraints for high-volume data.
- Implement automated monitoring, alerting, and rigorous data quality checks to guarantee the security, reliability, and governance of high-stakes analytical assets.