Provide technical support to the business partners and end-users, via phone, email or on-site.
On-site commissioning of our systems and products if necessary.
Project coordinator for security systems T&C.
Provide training programs with target audience internally and externally.
Assistance to the advertising and brand building events.
Assist in following up product return and repair processes.
Identify and follow up the sales opportunities, make proposal and quotation to fulfill customer demand.
Support sales channel development and management.
Support customers in the progress of presales, tender, order, delivery and maintenance.
Collect voice of customer and handle compliant.

Education： Degree/Higher Diploma holder of Electronic Engineering, Telecommunications, IT/ Computer Science or related disciplines.
Working Experience： At least 2 years working experience in technical support to sales team.
Knowledge/Skills: Well communications skill and familiar with ELV/ IT/ Security industry. CCNA certified is much preferred. Knowledge of commercial goods import/export is an advantage.
Language Skills: Possess good English skills and proficient Cantonese skills.
Behavior related requirements: Efficiency、 Quality、 Customer-oriented、 Ability to influence /convince、 Cooperation.

Senior Sales Engineer

Job Description