Commercial Coordinator (Serbia)

Main Duties/Responsibilities:

• Work with all stakeholders to drive customer satisfaction
• Support operations to deliver On Time to customer request, meeting operational targets and ensuring cash collections within specified time frames
• Manage the end to end process of allocated territories from receipt of order to shipment and invoicing, to cash collection.
• Complete Import customs clearances, record and maintain clearance documentation
• Support all internal and external audits
• Work with all stakeholders to drive customer satisfaction.
• Supporting operations to deliver On Time to customer request, meeting operational targets and ensuring cash collections within specified time frames.
• Continually looking to improve efficiency.
• Champion Customer Service
• Building internal and external relationships

Required Essential Skills: 

• Attention to detail
• Excellent administrative skills
• Building internal and external relationships
• Good communication skills

Desirable Skills:

• IT – MS Navision MRP System
• Customer service experience
• Shipping knowledge

Required Personal Attributes:

• Continually looking to improve efficiency
• Champion Customer Service
• Building internal and external relationships
• Versatile and adaptable
• Positive and forward thinking