Surveillance Agent - Full Time (Horseshoe Hammond)

Perform duties to monitor and record all gaming and casino activities. Exercise good judgment to identify suspicious guests or employees, following detailed instructions according to company policies and procedures.

• Monitor all casino activities on the casino floor and supporting area. Notify appropriate party of suspicious behavior.
• Record and report on violations of internal controls and criminal behavior.
• Maintain and update accurate reports and daily logs of all surveillance and casino activity.
• Review taped incidents to identify gaming problems.
• Perform routine maintenance of surveillance equipment.
• Repair or replace broken or malfunctioning equipment.
• Setup and maintain control standards book, alert files and other departmental documentation.
• Must be able to use a PC, radio communication equipment, VCR, camera and other surveillance equipment.
• Other duties as assigned.

• Must be 21 years of age or older
• Proficient in English verbal and written
• Flexible to work various shifts, weekends, and holidays
• High School diploma required
• Must have knowledge of surveillance techniques.
• 1-2 years experience in surveillance or related field is preferred
• Ability to work with confidential data required.
• Must qualify for, obtain, and maintain a gaming license from the Indiana Gaming Commission. 
• Access to the vessel is required.

ADDITIONAL REQUIREMENTS

• Ability to visually monitor multiple screens/monitors simultaneously for prolonged periods of time.
• Must be able to tolerate an enclosed work environment with no windows.
• Must be able to tolerate working in a cool environment kept at 65-68 degrees.
• Must be able to work in a dimly lit room.
• Must be able to work in a seated position for extended periods of time.