Commercial Collections Specialist
Job Description
Commercial Collections Specialist
To Apply Now - email your resume to [email protected]
Who: An established and growing organization is seeking a mid-level Commercial Collections Specialist to join its Accounting team in the Galleria area of Atlanta.
What: The Commercial Collections Specialist will manage business customer accounts, drive B2B collections through high-volume calls and emails, resolve account discrepancies, reduce delinquency, and improve overall cash flow and DSO.
When:This is a full-time opportunity available immediately for a qualified professional with 5+ years of commercial collections experience.
Where: This position is located in the Galleria area of Atlanta in a collaborative and team-oriented office setting.
Why: This role has been created to support continued company growth and strengthen commercial accounts receivable performance.
Office Environment: The company offers a casual, team-focused environment with strong cross-functional collaboration and employee-focused perks.
Salary- Up to $60k
Position Overview:
The Commercial Collections Specialist will take ownership of business customer account balances, proactively manage outstanding B2B invoices, collaborate cross-functionally to resolve disputes, supervise a Collections Assistant, and consistently meet defined department metrics in a fast-paced, goal-oriented environment.
● Key Responsibilities:
- Make high-volume collection calls and send high-volume emails to commercial customers
- Manage and reconcile business customer accounts to ensure timely payment
- Resolve billing discrepancies and payment disputes related to commercial accounts
- Partner with Sales and leadership to accelerate the commercial collection process when needed
- Support monthly billing and daily invoice processing
- Maintain detailed and accurate AR aging reports
- Participate in weekly and monthly reporting meetings
- Supervise and support the Collections Assistant
- Build and maintain strong internal and external business relationships
Qualifications:
● 5+ years of progressive commercial (B2B) collections or accounts receivable experience
● Strong communication skills with a professional and persistent approach when working with business clients
● Goal-oriented mindset with strong analytical and investigative abilities
● High attention to detail and organizational skills
● Experience working with ERP systems
● Ability to prioritize effectively in a fast-paced environment
● Bachelor’s degree preferred
Salary - Up to $60k plus bonus