Senior Vice President, Trustee & Depositary Group Manager
Job Description
Senior Vice President – Depositary Client Management
Location: Luxembourg
Corporate Title: Senior Vice President
Overview
BNY is seeking a Senior Vice President to join its Client Management Team in Luxembourg. This role is responsible for supporting the end-to-end client lifecycle across onboarding, governance, implementation, service oversight, and ongoing relationship management. The successful candidate will work closely with internal partners and external clients to help deliver a controlled, high-quality client experience across the depositary and funds servicing environment.
Key responsibilities
- Lead and coordinate activities related to client acceptance governance
- Manage and support Depositary Initial Assessments (DIA), including initial look-through and ownership verification assessments
- Provide TD operational approval into governance forums including the Business Acceptance Committee and Deal Council
- Coordinate FTE assessment / requests and EMEA pricing requests as required
- Support and oversee client onboarding and implementation activities
- Coordinate Service Level Document (SLD) implementation and review relevant templates, including those relating to ManCo / AIFM delegates
- Manage the collection and review of full legal documentation and fund information
- Coordinate bank account access and systems access setup with relevant stakeholders
- Support fund events management, including launches, liquidations, migrations, and mergers
- Monitor counterparty appointments, including prime brokers and other third parties
- Prepare and contribute to board reporting and participate in board meetings where required
- Develop and maintain strong client relationships through service review reporting, meeting participation, Voice of the Client (VOC) processes, and Annual Touch Point meetings
- Support external due diligence from ManCos / AIFMs, as well as RFPs and beauty parades
- Oversee billing set-up and monitoring
- Maintain supporting materials such as the Prospectus Library
Contribute to ongoing governance and business oversight through the Monthly Business Council
Required qualifications
- Significant experience in client management, client onboarding, asset servicing, funds, depositary, custody, or related financial services environment
- Strong understanding of onboarding governance, documentation, and implementation processes
- Experience working with governance forums, approvals, and stakeholder coordination
- Ability to manage client-facing interactions and support service review processes
- Experience in reporting, issue management, and cross-functional coordination
- Strong analytical, communication, and organizational skills
Strong knowledge of the Luxembourg funds environment and related client / fund servicing practices
Preferred qualifications
- Sound experience in Luxembourg funds servicing, depositary, or custody oversight
- Exposure to ManCos / AIFMs, board reporting, and due diligence processes
- Experience supporting RFPs, onboarding programs, and client governance forums
- Familiarity with billing controls, fund documentation, and service implementation frameworks
What will help you succeed
- Strong client focus and relationship-building capability
- Effective communication and stakeholder management
- Strong attention to detail and control mindset
- Ability to manage multiple workstreams in a deadline-driven environment
- Sound judgment, ownership, and collaborative leadership
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.