Job Description
Job Description Summary
Sales RepresentativeLocation : Riyadh
#LI Onsite
The Sales Representative is a leading driver of our customer interactions and sales performance They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner.
Job Description
Major accountabilities:
Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions.
Drive sales performance through the skillful orchestration of positive customer experiences
Engage in value-based conversations (in-person and virtually) to understand critical customer challenges, decision-drivers, pain points and opportunities.
Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels.
Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis
Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient, right time).
Follow up on customer feedback and translate responses into actions that create additional value and exceed expectations -Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans.
Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content, campaigns and interaction plans.
Minimum Requirements:
A degree in Pharmacy or equivalent is required
Minimum experience of 2 years in sales within institutional/government business
Must be based in Riyadh
Specific experience in Cardiovascular is desirable.
Knowledge of Pharma industry and its changing environment.
Experience in Building Business relationships with KOL’s and HCs.
Demonstrable high achiever mindset and translation this into actions
Fluency in English and Arabic is a must.
Skills Desired
Communication Skills, Compliance, Cross-Functional Coordination, Customer Insights, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills