Manager II, Technology Product Management (ServiceNow)

Navy Federal Credit Union is seeking a Manager II, Technical Product Management (ServiceNow) to lead the enterprise strategy, governance, and demand management lifecycle for the ServiceNow platform.

This leader is responsible for ensuring platform investments are aligned to Navy Federal’s strategic priorities, risk posture, and member-centric outcomes, while driving transparency, consistency, and value realization across all ServiceNow capabilities.

The role operates as a key leader within Business Enablement Platform Services (BEPS), partnering across IT, business units, and control functions to enable efficient, governed, and scalable platform delivery.