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Job Description
Help us insure it
Tokio Marine HCC is a global industry-leading specialty insurance group, backed by the strength and stability of the Tokio Marine Group. Offering over 100 classes of specialty insurance, we empower clients to pursue opportunities confidently through our “Mind Over Risk” philosophy. More than an insurance company, we are an organization built on innovation, unity, and trust.
At our core, we are Always Advancing, driven by innovation and an entrepreneurial spirit that keeps us moving forward. Our people are Experts in Tomorrow, using curiosity and smart working to anticipate what’s next. With a culture rooted in Reaching Out, we foster genuine collaboration and support, ensuring every individual has the opportunity to succeed and make a difference.
Role Overview
Makes underwriting recommendations and decisions to protect the financial assets of the company and the carrier. Reviews proposal requests to evaluate, classify, and rate each risk to determine acceptability, coverage, and pricing. Establishes, maintains, and develops producer relationships. Works with expanded underwriting authority and business development responsibility.
Key Responsibilities
Meet annual company goals for profitability, renewal retention, revenue growth, new business production and customer service standards.
Evaluate risk acceptability within established guidelines and set appropriate rates and factor levels.
Analyze proposed plan changes to acceptability and cost.
Work in conjunction with the Sales department to follow-up on quoted cases.
Communicate with third-party administrators, brokers, and other external parties to collaborate on strategy, answer questions, explain decisions, deal with issues, build and maintain productive relationships, and respond appropriately and in a timely manner to service requests.
Work collaboratively with management, internal departments, and other parties as necessary to respond to customer needs and deliver exceptional customer experiences.
Complete requests for proposals (RFPs) promptly and follow-up for status and competitive information.
Train and mentor Underwriters, and other internal and external personnel as assigned.
Ability to travel to visit external and internal for growth and business development as needed.
Ability to successfully participate in and complete projects and other activities as assigned.
Ability and ambition to participate in leadership and growth programs when assigned/nominated
What You Bring
4 Year / Bachelors Degree Business Administration, Accounting, Finance, a related field, or the equivalent education and/or experience
Prefer work towards Certified Employee Benefits Specialist (CEBS), Fellow of the Life Management Institute (FLMI), or Chartered Life Underwriter (CLU) certification(s)
5 Years relevant and progressive professional experience
Demonstrated expertise, knowledge, and proficiency in Medical Stop Loss Underwriting.
Demonstrates strategic thinking, anticipation, proactivity, and relationship building skills.
Ability to read and interpret documents such as plan of benefits, bid specifications, claim reports, and procedural manuals.
Possess and have ability to apply knowledge of principles, practices, and procedures.
Solid written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy.
Strong critical thinking and negotiating skills.
Advanced organization and analytical skills; demonstrated ability to manage multiple tasks simultaneously and work effectively under time pressure.
Knowledge of insurance industry and Company's business.
Intermediate proficiency and experience using Microsoft Office package (Excel, PowerPoint, Word, Outlook, Teams, etc.).
Collaboration skills and ability to work in a highly team-oriented environment.
Adaptability and willingness to learn.
Strong organizational skillset.
Preferred: previous knowledge and experience using Young Consulting’s ESLOffice or equivalent.
Preferred: basic knowledge of medical terminology.
Additional Working Conditions and Physical Demands
Overtime hours may be required to fulfill job responsibilities
May be required to remain stationary for extended periods of time
May be required to move up to 10 pounds
Must be able to operate a computer and other devices
Close vision and ability to adjust focus, such as required to read a computer screen
occasional travel up to 10% of the time
What We Offer
Competitive salary and comprehensive benefit package
Strong learning culture with ongoing development opportunities
Opportunities for growth and career advancement
Comprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employment
Basic life and disability insurance
401(k) plan with 6% company match
20 days of PTO, two floating holidays, approximately 11 paid holidays, and volunteer time off
Paid parental leave
Access to our award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription
Student loan matching program
Employee discount program
An opportunity to do meaningful work and love what you do