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Car Insurance Telesales (Supervisor)

Cermati.com
Jakarta, Jakarta, IndonesiaPosted 1 months ago
ContracthybridMid-Senior Level
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Job Description

 

  • Manage day to day operation on the call center and logistics
  • Hire, train, and monitor telesales agents
  • Implement procedures to improve overall operations and meet SLA’s and sales target
  • Managing and optimizing call center
  • Analyze key operations metrics to determine KPI and SLA for telesales agents

 

  • At least 2 year experience as Supervisor Telesales Car Insurance
  • Highly motivated & Discipline
  • Ready to work under pressure
  • Have a good communication skill
  • Responsive and initiative
  • Good teamwork
  • Ability to multitask and execute in a fast-paced, team-oriented and sales driven environment
  • Working knowledge of managing telesales team using CRM & Telesales system 

 

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About Cermati.com
Car Insurance Telesales (Supervisor) at Cermati.com | Renata