Community Operations & Data Intern

As a Community Operations & Data Intern at DiDi, you will support the Driver & Community Operations (DK CO) team in optimizing driver performance, improving partner satisfaction, and ensuring compliance across large-scale ride-hailing and mobility services; your work will directly influence driver retention rates, on-time service levels, and localized operational efficiency. The team’s mission is to deliver a reliable, safe, and high-quality driver experience across markets by combining data-driven operations, field engagement, and scalable process improvements, and this intern role is critical for executing pilots, analyzing operational gaps, and rolling out improvements that can be scaled across cities.