Financial Counselor - Transplant
Job Description
Employment Type:
Full timeShift:
Day ShiftDescription:
Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs. With its main campus at Loyola University Medical Center, Loyola Medicine is part of a comprehensive three-hospital system including Loyola University Medical Center, Gottlieb Memorial Hospital, and MacNeal Hospital.
If you’re passionate about delivering exceptional care and making a difference in the lives of our communities, join the Loyola team and become Loyola Strong!
What you’ll do:
- Serve as a financial advocate for patients, bridging Revenue Site Operations and Patient Financial Services to determine financial liability and secure payment solutions.
- Counsel patients on treatment costs, insurance coverage, and available financial assistance, helping them understand and navigate their options.
- Coordinate and obtain complex pre-authorizations for high-cost infusion and oncology services, working closely with physicians, payers, and pharmaceutical partners.
- Verify medical necessity, diagnosis codes, and prior therapy requirements in alignment with established clinical guidelines.
- Assist patients in accessing financial resources such as payment plans, grants, co-pay assistance, and specialty drug programs.
- Manage assigned patient accounts throughout the revenue cycle, ensuring financial assistance claims, payments, and denials are handled accurately.
- Track and support programs related to free or reduced-cost medications for eligible patients.
- Partner with care teams to address the financial impact of treatment plans and support complex financial clearance needs.
- Collaborate with leadership to improve financial processes and optimize patient collections.
We offer our Telecom Attend
Benefits from Day One
DailyPay! Work today/Get paid today
Tuition Reimbursement
Career Development
Strong Team Culture
Career Growth Opportunities
What you’ll need for this job:
- High school diploma or GED.
- Minimum two (2) to three (3) years' experience working in Patient Access or Patient Accounting for hospital registration and / or hospital reimbursement services
- Obtain National certification in HFMA CRCR and/or NAHAM CHAA required within one (1) year of hire.
- Understanding of basic billing and coding.
Additional Qualifications (nice to have)
- Bachelor’s degree or advanced certification or a combination of advanced training and/or certification (e.g.,
- Registered Nurse, Licensed Practical Nurse, Certified Pharmacy Technician,
- Registered Health Information Technician, or medical coding certification through AHIMA or AAPC
- Epic experience preferred.
- Knowledge of federal or state government agencies including but not limited to Medicare, Medicaid, VA or Charity
- Care programs, or patient management and healthcare accounts receivable within the healthcare revenue cycle
Compensation
Pay Range: $19.07 - $29.55 per hour
Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.
Benefits:
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Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.