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Job Description
Summary:
We sell and service compressed air equipment. The Field Service Technician will repair this equipment on-site and on demand to ensure complete customer satisfaction.
Technician Must Be Able To:
Perform mechanical and electrical duties to repair, maintain, survey, and commission compressed air equipment.
Resolve customer-initiated technical issues.
Visit customer sites for courtesy calls on days without paid jobs.
Work with Diamond B Products Account Managers and management to increase Service and aftermarket revenue.
Travel to assist other Diamond B Products Technicians as needed.
Be an ambassador for the Company.
Specific Tasks Include:
Remove, rebuild, and replace valves weighing up to 60 pounds, unassisted.
Remove and replace pipe spools up to 8” in diameter.
Perform electrical tests with a voltmeter.
Program, troubleshoot microprocessor and PLC-based equipment controls.
Climb and work on scaffolding.
Complete daily reports by computer.
Dump and load air dryer desiccant by hand in 50 sacks.
Additional Tasks:
Learn and be able to start up and troubleshoot Diamond B Products supplied packages.
Be a technical resource to customers over the phone.
Although the vast majority of jobs are on-site with the customer, be able to set up and perform some repairs/rebuilds in-house.
