Part Time Veterinary Receptionist

We are seeking an organised, personable Receptionist to join our team at Wood Street Vets on a part-time basis. You will be expected to work across all 5 of our branches in Barnet, Cockfosters, Enfield, Holders Hill and Radlett which keeps the job exciting, interesting and mixing with all our teams.

 

 

Wood Street Veterinary Hospital is a busy, 24-hour RCVS-accredited Tier 3 hospital, offering gold-standard patient care in a well-equipped environment. We deal with a wide variety of cases from ECC to orthopaedic surgeries and we are ISFM standard cat friendly and rabbit friendly certified practice. 

 

At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.

 

 

 

As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional and compassionate experience at every interaction. 

 

You'll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey.

 

 

 

*Greet clients and their pets with a warm and friendly demeanour

*Schedule appointments and manage the clinic's calendar

*Answer phone calls and respond to client inquiries 

*Check-in and check-out clients, ensuring accurate record-keeping 

 

 

 

You are a friendly, organised and customer-focused individual who enjoys working as part of a team. You’ll bring: 

 

* Excellent communication skills and a professional, welcoming manner

* Experience in a customer-facing role, with a strong focus on service and attention to detail

* The ability to manage multiple tasks effectively in a busy environment

* A collaborative approach and willingness to support colleagues

* A proactive attitude, with openness to feedback and learning

 

 

 

At inspiring vet care, we’re committed to supporting your ongoing development and wellbeing. When you join us, you’ll benefit from: 

 

* A key client-facing role within a supportive and collaborative practice team

* Clear career pathways with progression opportunities within client care and practice leadership roles

* Ongoing learning and development supported by experienced colleagues and practice teams

* A values-led culture focused on care, community and continuous improvement