Senior Account Manager

Company description Machine_ is a creative solutions agency represented across Cape Town, Johannesburg and Durban, and is home to over 75 adventurous minds. At Machine_ we don’t believe that intuition and gut feel are enough. That’s why everything we do starts with an insight. Our team of experts uses these insights to create impactful and accountable solutions that touch consumers at every point in their connected world. Machine_ is part of Publicis Groupe, one of the fastest-growing global networks. Machine’s mantra, Never Afraid, underpins our values of; doing the right thing, being curious, solution orientated and at its core ‘getting things done!’. Living this mantra daily helps grow our clients’ businesses and these are the values we look for when recruiting new talent. The right personality is just as important as the right experience. We’re here to work hard and have fun while doing it. Overview We’re looking for a passionate Senior Account Manager to join our team. As a Senior Account Manager, you are someone who views marketing and advertising as a career and not a job. You are passionate about brands, strategy and memorable campaigns. You will report to the Account Director and Business Lead across multiple clients and multiple disciplines. You need to be able to hit the ground running from day 1 – a self-starter who drives excellence. Responsibilities Responsibilities (include but not limited to): • Manage TTL campaigns and communication on a day-to-day basis • Manage client expectations and service delivery by being a focal point for day-to-day interaction • Master client business and relationships to be a client partner - indispensable to their business, ensuring longevity and partnership • Take ownership of accounts - accountable for all work presented and delivered • Ability to manage campaigns / projects from conception to completion with minimal senior support • Manage expectations of multiple stakeholders seamlessly to deliver according to the brief, strategy and with the highest standard • Support the Account Director in driving and meeting all financial targets • Empower your seniors with the correct information to ensure they correctly support you and the client • Communicate openly and honestly with your client to enable your team to deliver excellence thus building trust through positive outcomes • Be a strategic partner to clients thus enabling you to guide and drive better work, better business conversations and build business • Maintain the integrity of the creative strategy and work throughout the campaign • Exceptional management of client expectations • Always strive to get the best out of everyone within the team • Understand the client, the agency, the strategy and the process in order to deliver efficiently and to the highest quality • Build strong relationships across the business • Keep abreast of current trends and industry best practice (broad communication trends and client competitor work) in order to add additional value to your client’s business Qualifications • A tertiary qualification in Advertising / Marketing / Business Management • At least 4 years’ experience as an Account Manager with 1 year being a Snr Account Manager in an Advertising Agency • Proficient in MS Office (Word / Excel / PowerPoint) • Proficient using Apple products (i.e. Mac) • TTL experience is essential (i.e. Radio / TVC / Production / Digital) • Experience “driving out” the production of high-quality printed material (essential) • Knowledge of and experience using Chase • A good command of the English language (both written and verbal) • Excellent presentation skills • Excellent time management and organizational skills • Strong multitasking skills (able to work across multiple briefs at any given time) • Social media savvy Additional information Personality Attributes: • Team player with the ability to work independently • Able to remain calm in a highly pressurized environment • Assertive • Proactive • “Out of the box” thinker • Mature • Honest • Accountable • Resilient • Confident • Energetic • Solution and deadline driven • Meticulous with attention to detail • Other: o Flexible to work beyond normal office hours (overtime if and when required) o Comfortable to work on alcohol brands (if and when required) Publics Group is proud to be an Equal opportunity employer and prohibits any forms of Discrimination or Harassment. We celebrate diversity and are committed to creating an inclusive environment for all our employees in line with our Employment Equity Plan. All appointments will be based on qualifications, experience and best fit but preference will be given to all affirmative action candidates or designated groups. Only shortlisted candidates will be contacted. Should you not hear from us within 2 weeks after submitting your application, please consider your application as unsuccessful.

• A tertiary qualification in Advertising / Marketing / Business Management • At least 4 years’ experience as an Account Manager with 1 year being a Snr Account Manager in an Advertising Agency • Proficient in MS Office (Word / Excel / PowerPoint) • Proficient using Apple products (i.e. Mac) • TTL experience is essential (i.e. Radio / TVC / Production / Digital) • Experience “driving out” the production of high-quality printed material (essential) • Knowledge of and experience using Chase • A good command of the English language (both written and verbal) • Excellent presentation skills • Excellent time management and organizational skills • Strong multitasking skills (able to work across multiple briefs at any given time) • Social media savvy

Responsibilities (include but not limited to): • Manage TTL campaigns and communication on a day-to-day basis • Manage client expectations and service delivery by being a focal point for day-to-day interaction • Master client business and relationships to be a client partner - indispensable to their business, ensuring longevity and partnership • Take ownership of accounts - accountable for all work presented and delivered • Ability to manage campaigns / projects from conception to completion with minimal senior support • Manage expectations of multiple stakeholders seamlessly to deliver according to the brief, strategy and with the highest standard • Support the Account Director in driving and meeting all financial targets • Empower your seniors with the correct information to ensure they correctly support you and the client • Communicate openly and honestly with your client to enable your team to deliver excellence thus building trust through positive outcomes • Be a strategic partner to clients thus enabling you to guide and drive better work, better business conversations and build business • Maintain the integrity of the creative strategy and work throughout the campaign • Exceptional management of client expectations • Always strive to get the best out of everyone within the team • Understand the client, the agency, the strategy and the process in order to deliver efficiently and to the highest quality • Build strong relationships across the business • Keep abreast of current trends and industry best practice (broad communication trends and client competitor work) in order to add additional value to your client’s business