Job Description
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
The purpose of the position is to provide concierge-style experience services at the Diageo Huntingwood site with a view to connecting Diageo staff to the services and feature of the Huntingwood facility.
This role acts as the crucial first point of contact for access control, meeting room management, local mail management, storage room management and event support.
The primary function of the Experience Lead is to provide face to face staff assistance with general enquiries to enhance their workplace experience. Queries may include but are not limited to:
property maintenance, cleaning, or general Facilities queries.
meeting room setups and booking assistance.
ergonomic set-up or HSSE issues.
provide information on emergency & evacuation procedures.
AV/VC technical troubleshooting.
Building Orientations for new starters.
Stationery and pantry items;
Mail and storage & lost property.
The Experience Lead must:
- build strong relationships with all stakeholders, respond to feedback, assist in the co-ordination and delivery of day to day running of office premises.
- key contact point for the relevant businesses for all curation and catering related queries.
- ensure stakeholders clearly understand services scope, drivers, objectives, constraints, and challenges, and provide regular updates (formal & informal) on progress and issues.
- provide reliable service to resolve ad hoc queries
- improve workplace experience by reducing referral of low-level queries to technical teams.
- assist with meeting room and collaboration space setups onsite.
- assist with event management onsite where required onsite; and
- assist in remote enquiries for the Property team through shared mailbox and ticketing queues.
- Provide support for on-premise events and after-hours bar nights through the acquisition of Diageo stock and additional staffing to support these activities
- Work order management and vendor coordination for the completion of PPM, repetitive services and repairs
Location:
On-site –Bangkok, THAIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.