Job Description
This position plays a pivotal role in supporting our business end users by ensuring the quality and effectiveness of Oracle Customer Cloud Services (CCS), which is a comprehensive customer care, metering, and billing solution designed for the ATCO distribution utilities. The Functional CCS Analyst will play a critical role in ensuring Oracle CCS meets business requirements and delivers a high-quality end user and customer experience. This role involves conducting user acceptance tests, analyzing system requirements, and supporting the implementation of business solutions from inception through to final validation.