Front Desk Coordinator I

Looking for a career that makes you smile? We’re seeking an Front Desk Coordinator I to join our growing team.   How you’ll make us better:   Greets and receives customers, determines nature of visit, and notifies appropriate team member(s). Performs various administrative duties.   Welcomes visitors to the practice and provides information about clinic features Answers, screens, and routes incoming calls and takes messages as needed Checks-in and collects general information from patients on their first visit Verifies insurance information Welcoming new patients and guiding them through the consultation process Presenting treatment plans clearly and addressing financial questions Scheduling follow-ups and managing patient timelines Collaborating with orthodontists to ensure seamless patient care Coordinating insurance benefits and payment plans Maintaining patient records and treatment progress documentation Providing empathetic support and ensuring patient comfort Following up on pending treatments and maximizing case conversions   Your special skills: We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in: Ability to communicate effectively verbally and in writing Ability to listen and understand information verbally and in writing Prerequisites for success: Basic knowledge of Microsoft Office Ability build rapport with patients Ability to establish and maintain good working relationships with patients and coworkers Experience in the Dental/Orthodontics Field The Perks: In exchange for the dynamic contribution you’ll bring to our team, we offer: Competitive salary  Medical, dental, vision and life insurance  Short and long-term disability coverage  401(k) plan  2 weeks paid time off in your first year + paid holidays Discounts on braces and clear aligners for you and your family members    Why Smile Doctors? As the nation’s leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.   Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.   This is the perfect opportunity to grow with an expanding organization! Apply today!