Security Receptionist

Responsible To: Profit and Asset Protection Manager Department: Profit and Asset Protection Location: Kingsway Distribution Centre Hours: Monday – Friday 40 hours per week Salary & Benefits: Competitive/Staff shop/discount   Reception Responsibilities: Manage front of house security/reception area answering calls, emails and enquries Welcome visitors, contractors, and staff to the site in a courteous manner Make sure the reception and waiting area remains clean, organised and professional Manage visitors and contractors against booking system, making sure identification is checked, they sign in and appropriate access is provided Ensure strict controls of vehicles permitted to enter the site, correctly logged and parking in authorised spaces Control and issue keys and access cards in line with site policies and procedures   Security Responsibilities:   Monitor access control, CCTV and security systems to prevent unauthorised access to the site    Control entry and exit to the site in line with company policies and procedures Conduct identification and authorisation checks for staff, visitors and contractors Respond appropriately to security incidents, emergencies and fire alarms         Escalate incidents and concerns to the duty Security Supervisor Maintain accurate incident logs, handovers and security records Maintain strict confidentiality of sensitive information and company data Review CCTV evidence as necessary to complete site audits as direct by the DC Profit & Asset Protection Manager  Provide operational support to the wider security team across the site when required Assist with gatehouse duties, patrols, search procedures, access control during periods of increased operational demand Complete any ad-hoc tasks as directed by the DC Profit & Asset Protection Manager    Skills/Experience/Knowledge needed:  Previous experience in a reception, customer service or security role Professional and confident telephone manner Strong communication skills, both oral and written  Strong knowledge of Microsoft packages, including Excel and Outlook  Strong attention to detail and ability to follow procedures Willingness to form strong relationships within a team is key Full training provided