Traveling Project Manager

What you’ll do

• Utilizes and provides meaningful and timely reports to management using key performance indicators to aid in managing the health of the project.
• Enhances existing processes and introduces economies of repetition in the execution of projects.
• Establishes processes to account for end to end work-flow that identify all turn-key touch points necessary to fulfill contractual obligations specific within a particular customer engagement.
• Identifies transition criteria and then manages stakeholder touch points, internal and external, from receipt of customer work order through invoice approval, ensuring complete contractual compliance.
• Removes obstacles and empowers Operations to be successful.
• Constantly manages and monitors project progress, risk and the quality of the customer experience.
• Coordinates project level activities. Includes but is not limited to critical path monitoring/alignment, procurement, resource loading/forecasting/conflict resolution and critical path risk identification/mitigation.
• Proactively identifies and resolves potential issues before they become problems.
• Leads efforts to gather project level status to report on program status to stakeholders.
• Identifies and implements continuous process improvement initiatives to allow Operations to deliver services more efficiently.
• Acts as Client interface for project status and issue resolution.
• Responsible for reporting on pre-determined program level KPI's
• Participates in weekly project level status calls with customer, keeping expectations aligned through schedule variance tracking and risk mitigation techniques.
• Responsible for tracking change impact and delay impact
• Defines and monitors critical path and high risk project key data points for analysis. Forecasts material needs to facilitate the scheduled work for on time and under budget completion.

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