Director of Revenue Management

JOB PURPOSE:                   This position is responsible for the planning, development, and                                                 implementation of all strategies which result in the maximization of                                                 the most profitable revenues realized by the hotel.              ESSENTIAL JOB FUNCTIONS:   Optimize room revenue for the hotel while providing consideration to other revenue distribution centers. Be the Revenue Management advocate for the hotel. Conduct effective Revenue Management meetings. Communicate the revenue impact of decisions to the hotel. Advise the General Manager, Director of Sales, and Reservations Manager in devising the best selling strategy. Assist in establishing group selective sell targets and adjusting appropriately. Monitor and analyze demand patterns. Monitor and analyze the effectiveness of restrictions and other selling strategies. Monitor and analyze daily future turndowns and lost business. Develop and implement daily selling strategies. Produce a day by day 12 month rolling forecast. Provide directional feedback on group block pick-up and slippage. Analyze no-show, same-day cancel, early departure, unexpected stay-over patterns. Provide a selling strategy critique on a weekly basis. Simulate a “what if” analysis on potential group business. Analyze the impact of changing mix of business ratio. Provide a clear direction for group sales filling gap periods. Analyze and review production of ESP accounts. Analyze and provide feedback and action plans from information contained in the STAR report. Analyze competitive rate surveys. Update selling strategies in OmniRez. Perform the “morning ritual” in Omni CHARM. Conduct the “Revenue Management night audit review”     QUALIFICATIONS:   Must have strong customer service, analytical, communication, presentation, and organizational skills Maintain a professional business appearance, attitude, and performance Financial management skills; with previous experience scheduling and managing payroll. Prior revenue management experience required. Must be able to work a variety of shifts, including weekends and holidays   ENVIRONMENT & POSITION ANALYSIS:   Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance. Stand, walk or sit for an extended period or for an entire work shift.  Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift.