UX Writer II - Partner Sourcing

At Booking.com, data drives our decisions

Technology is at our core

And innovation is everywhere

But our company is more than datasets, lines of code or A/B tests

We’re the thrill of the first night in a new place

The excitement of the next morning

The friends you make

The journeys you take

The sights you see

And the food you sample

Through our products, partners and people, we can empower everyone to experience the world. 

About the Role

We’re looking for a UX Writer to join our UX Writing and Content Design team in our Accommodation Department, Partner Sourcing

In the Partner Sourcing space, your role is to help accommodation partners navigate complexities and grow and manage their businesses with clarity and ease

By taking a data-informed approach, leveraging user research and experimentation, you will identify trends and develop messaging frameworks and written deliverables that resonate locally and scale globally across diverse partner segments. 

You’ll collaborate closely with Product, Tech, Legal, Marketing and other stakeholders to safeguard a unified, trustworthy voice across digital platforms

You own the end-to-end content experience: from initial concept development and translation to performance and long-term optimisation.

You will enjoy being part of a wider UX Writing team of over 90 UX Writers and reporting to a dedicated UX Writing Manager in the Partner Accommodation area. 

In this role, you'll partner directly with highly iterative product teams, while enjoying the support, community and resources of a large, experienced UX organisation made up of over 200 writers, designers and researchers

You’ll report to the UX Writing Manager for your area, who will support you in your growth and development.

UX Writers at Booking.com write clear, concise, high-quality messaging that considers the end-to-end user experience

You need to be an excellent communicator and collaborator – we work in a dynamic and diverse environment where inclusivity, openness and humility are key

Almost everything you write will be translated into 44+ languages and dialects, and you’ll need to work closely with peers and stakeholders across departments and roles to deliver at velocity and scale.

To learn more about working as a UX Writer at Booking.com check out B.Writes, our Medium publication.

Please apply with your English CV and link your portfolio or writing samples

Samples should include UX/product writing work that specifies your role and clearly explains problems, solutions and your UX processes.

Key Job Responsibilities and Duties:

• Write in a clear and concise way across online channels, platforms and end-to-end experiences to impact key business metrics
• Use qualitative and quantitative data, as well as key business metrics, to measure the impact of your work and transform those insights into new iterations
• Collaborate with other UX Writers to ensure messaging is aligned across all touchpoints, in line with our craft standards and guidelines
• Work alongside Product Managers, UX Writers, Designers, Researchers, Developers and many others to develop and execute business strategy through your writing
• Manage English copy creation and send copy to Language teams with sufficient context (conceptual and visual) for translating your ideas to local audiences

 

Role Qualifications and Requirements:

• You have a minimum of 3 years of relevant experience in UX Writing or Content Design – this includes past experience working in e-commerce or data-driven product teams
• You have a native level fluency in English
• You have a portfolio that demonstrates your UX writing experience
• You’re a passionate advocate for users, dedicated to the craft of writing and creating elegant user experiences
• You write copy that is intuitive, future-proof, and scalable
• You are technically savvy, with an understanding of experimentation and deriving data and insights from quantitative and qualitative research
• You have a can-do attitude and work well independently and in a team
• You’re self-driven and take ownership of your ideas to solve challenging problems in an evolving environment
• You thrive on feedback, responding with creative thinking and iterations
• You enjoy working with people of diverse backgrounds, cultures and disciplines
• You are a strong communicator with an eye for detail 
• You are able to prioritise multiple projects and stakeholders
• Nice to have: knowledge of A/B testing, experimentation techniques, experience with user testing and AI prompt writing and iteration

 

Benefits & Perks - Global Impact, Personal Relevance:

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits

We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
• Industry leading product discounts - up to 1200 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
  
  

Inclusion at Booking.com

 

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

 

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law

Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.