Job Description
THE ISERV GROUP is an established multi-brand hospitality company on a mission to faithfully serve each other, guests, stakeholders and our communities with everything entrusted to us. We truly have a passion for taking care of our people and believe in investing in our teams and giving them the tools to run a successful business. THE ISERV GROUP is a franchisee of Sonny's BBQ, and operators of Symmetry Coffee Co, Giovanni's Pizzeria & Kitchen, and Tech Serv. Our vision is to be a thriving business, top employer, and trusted community partner focused on growth while upholding values that honor God & people.
Guest experience starts with the Host! Our Hosts greet and seat guests to start them off with a great first impression! Our Hosts are the ones who add to the energy of the shift and that extra helping of southern hospitality by making our guests feel welcome!
Benefits
- Competitive Pay
- Work/Life Balance
- 401K
- Health/Dental/Vision Insurance
- Team member food discounts
- Ongoing development
- Multiple Levels of Care (Team Chaplains, iServ Cares)
- Community Service Opportunities
Host Responsibilities (include, but not limited to)
- Understanding and practicing our mission, values, and objectives
- Greet and Seat guests that are dining in, assist with special accommodations, and distribute menus
- Ensuring all our guests are taken care of whether they’re dining in or ordering take-out
Required Qualifications
- Excellent customer service and communication skills
- Strong attention to detail and ability to complete work with accuracy
- Ability to multi-task
- Ability to work well as part of a team
- Ability to function well in a fast-paced environment
Desired Qualifications
- Ability to lead and direct while cultivating a healthy and collaborative team environment
Job Expectations
- Stand for prolonged periods of time
- Ability to use hands to handle items
- May be exposed to wet and/or humid conditions, and requested to work with cleaning chemicals
- Regularly lift and/or move up to 20 pounds