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Job Description
- Serve as a subject matter expert in multiple network domains (e.g., Routing, Switching, Wireless, Firewalls, SD-WAN, Network Automation).
- Lead initiatives to meet and exceed Service Level Objectives (SLOs), aiming for a 99.95% network availability goals globally.
- Lead the operational aspects of New Product Introductions (NPIs), including designs like Next Generation (NextGEN) WAN and Office. This involves testing, defining operational requirements, developing support models, and creating documentation.
- Develop scripts and tools (often using Python or Go) to automate network diagnostics, configuration, and monitoring tasks.