Health & Benefits, Client Servicing Lead - Tokyo

The Client Service Lead is responsible for managing the day-to-day operations of the Client Servicing team within the Japan Health & Benefits practice. This role focuses on delivering high-quality policy administration services, coordinating with the Global Delivery Center (GDC), and ensuring efficient team operations. The position plays a key role in driving client servicing excellence by implementing structured processes, coaching team members, and fostering effective cross-functional collaboration.