Host/Hostess - Samuel Adams (Atlanta Airport)

Purpose of Position: Support the operation to deliver Superior Guest Service by performing duties which includes: prompt recognition, greeting and seating of guests and perform various duties as assigned. Essential Duties / Responsibilities: 1. Prompt recognition, greeting and seating of guests with a smile using established service standards. 2. Presents menu in a consistent manner while providing the highest quality of service. 3. Sets tables with appropriate silverware; maintains neat and clean workstation. 4. Answers incoming calls and makes reservations or directs to appropriate persons. 5. Communicates with restaurant personnel to ensure that guests' needs are meets. 6. Refilling beverages, removes service items and