Sales Support Associate Inside Sales

Ignite your career at Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market

The #1 name in our industry, we help make the dream of home ownership more achievable every day

At BFS, you’ll be equipped with all the tools, training, and resources you need, and you’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons

PURPOSE Assists Outside Sales team in selling building products and services to business and industrial establishments or individuals at sales office, store, showroom, or customer's place of business by performing the following duties

ESSENTIAL DUTIES AND

Compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, and other sources

Regularly travels throughout assigned territory with outside Sales Representative to call on regular and prospective customers to solicit orders or talks with customers on sales floor or by phone

Displays or demonstrates product, using samples or catalog, and emphasizes salable features

Quotes prices and credit terms and prepares sales contracts for orders obtained

Estimates date of delivery to customer, based on knowledge of production and delivery schedules

Prepares reports of business transactions and keeps expense accounts

Tracks stock levels

Enters new customer data and other sales data for current customers into computer database

Investigates and resolves customer problems with deliveries

Attends trade shows

SUPERVISORY

This job has no supervisory

MINIMUM

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily

The

listed below are representative of the knowledge, skill, and/or ability required

One year certificate from college or technical school; or three to six months related selling experience and/or training; or equivalent combination of education and experience

Prior building materials industry experience preferred

COMPETENCIES Ability to identify and resolve problems in a timely manner, gather and analyze information skillfully, and develop alternative solutions as needed

Ability to manage difficult or emotional customer situations and responds promptly to customer needs, solicit customer feedback to improve service, and respond to requests for service and assistance

Ability to focus on solving conflict, listen to others without interrupting, and remain open to others' ideas and tries new things

Ability to succeed in a sales environment; Strives to meet and exceed sales goals; Understands customer needs; Handles objections well

Excellent written and verbal communication skills

Ability to succeed in a team environment

Knowledge and understanding of market and competition Ability to apply strategic thinking - analyze market and competition, identify external threats and opportunities, and adapt strategy to changing conditions

Ability to approach others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Ability to deal with problems involving several concrete variables in standardized situations

Knowledge of order processing systems; Spreadsheet software and Word Processing software

WORK ENVIRONMENT / PHYSICAL ACTIVITY The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Subject to both typical office environment and outside locations with temperature and weather variations

Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds

Must be able to travel up to 20%

At BFS, we want you and your career to be greater than what you ever could have expected

Our supportive, people -first culture will build you up and empower you to do more, be more, and become better every day

Join us and see what’s possible when you can rise to new challenges, learn new skills, and add to your career tool belt every day

At Builders FirstSource, we offer competitive, affordable

designed to make life better for you and the people you love

Our goal is simple — provide great plans that help you and your family to live happier, healthier and more secure lives

To view all our benefit offerings click here www.bldrbenefits.com

Builders FirstSource is an

/Affirmative Action Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: [email protected]

Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.