Job Description
- Lead BPM activities that involve understanding of client’s business requirements and assessment of current processes, procedures, systems, and organization model.
- Conduct information gathering activities through client interviews & observation, research into current activities, “blue-sky” workshops, and/or assessment of current activities’ outcomes.
- Develop process maps, data flow diagrams, and conceptual alternatives to current state activities.
- Recommend new methods, systems, procedures or organizational changes.
- Work with project stakeholders to implement the proposed changes.
- Maintain communication with clients throughout the implementation process to see if the recommendations work or require modification.
- Lead discussions, offer opinions and share ideas with the team as well with clients.
- Provide milestone-based reports out to stakeholders to maintain governance communication.
- Elevate team’s capability through regular knowledge sharing, continuous improvement, and mentoring sessions.
- Establish and maintain library repository of common solutions, automations, applications, bots, etc.
Work Experience
Skills and Qualifications:
- Master's degree in Business Administration (MBA)
- A minimum of 5+ years of collaborative experience in Business Process Management field
- Experience in process modelling, process mining and analytics, and improvement methodologies
- Cross functional knowledge of operational, supporting, and management processes; oil & gas background a plus
- Aptitude for complex, creative, and critical thinking to assess complex information and arrive at unique solutions
- Excellent listening and comprehension skills
- Excellent and concise verbal, written, and presentation skills
- Keen time management skills in order to meet tight deadlines and complete projects on time
- Strong analytical and problem-solving skills
- Ability to work independently and as part of team
- Ability to establish and maintain strong relationships and to influence others and move toward a common vision or goal
- Project management experience
- LEAN training is a plus
- Experience using BPM tools like SAP Signavio, ARIS, Celonis, and others is a plus
