OMNI - Channel Customer Experience Specialist

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.

We are looking for potential candidates who are eager to learn and grow to join our young talent team.

Job Posting Location

Bangkok

Job Summary

Design and seamless customer experiences cross AIS strategic touchpoints; online and human touch points. And initiate customer journey to fulfill and beyond expectations.

Job Description

1. Align the omni-channel strategy, vision, and objectives with the business's strategic priorities

2. Find opportunities & problems to initiatives key strategic omni channel experiences

3. Make the process/ system development and operations of all initiatives sustainable

4. Manage and ensure the program has the resources and support it needs to succeed

5. Collaborate and ensure a smoot flow of communication from the top-down to working team

6. Monitor and Tracking Performance and Improvement

Recruiter

Buranan Suwanpreecha (บูรนันท์ สุวรรณปรีชา)