Odyssey Help Desk Specialist (Tier-1)

Position Overview: This is a Tier-1 support position within the Technical Services Division of the Office of Court Management, primarily focused on the Tyler Odyssey Case Management System used by Harris County's 16 Justice of the Peace Courts, in addition to traditional desktop and hardware support.  The Office of Court Management is a service provider for the Harris County court system, assisting with various technical, administrative, budgetary, and legal functions that support the courts in their mission to provide a forum for the fair, impartial, accessible, and timely resolution of cases. This position serves as the front-line technical responder for court operations staff through...