ESaaS - SFDC - Business Function Analysis -Service Cloud HYD

Job Description • It is a UK time zone working and needs to have good overlap with US • Good at: Writing requirements, wrangling data in Excel, Writing Process Definition documents, and creating associated process flow diagrams in Visio • Knowledge of Salesforce is a must, and SAP would also be valuable Excel requirements: • Structured tables (including the different formula syntax from normal filters) • Modern functions like XLOOKUP, VSTACK, FILTER, GROUPBY • Power Query (inc. Fuzzy Logic lookups) • Power Pivot • Power BI might be helpful