Senior Systems Engineer (ServiceNow)

About this Position As a Senior Systems Engineer (ServiceNow), you will play a key role in ensuring the stability, scalability, and continuous improvement of our ServiceNow platform. This position is critical to delivering seamless IT services and driving process efficiency across the organization. Reporting to the Team Manager, ServiceNow you’ll work closely with stakeholders and IT counterparts to design, develop, and enhance applications that support business needs. You’ll join a collaborative, agile team environment where innovation and problem-solving are encouraged. This role offers the opportunity to influence large-scale projects, implement best practices, and contribute to strategic initiatives that shape our IT landscape. If you’re passionate about creating impactful solutions and thrive in a dynamic setting, this position is for you. What you´ll do Provide expertise on all technical questions related to development of ServiceNow Develop the technical solution, implement them, and perform integration tests, where required Understand the need to standardize the process/development and incorporate such requirements into the design Understand the large-scale thinking and approach needed for project success and continuous improvements Assists in the troubleshooting of performance, integration, and user management issues by digging into application and system logs Work with the business to understand opportunity for process improvement