Employee Benefits Training Specialist

The Employee Benefits Training Specialist is responsible for designing and delivering training that equips Employee Benefits account managers and support staff to accurately follow Higginbotham policies, procedures, and service standards. This role leverages prior Employee Benefits account management experience to translate complex EB processes into clear, engaging learning experiences, delivered through both in-person and virtual formats.

This position represents the Employee Benefits team and the Learning & Development function with a high level of professionalism, clarity, and service focus.