Job Summary:

The Office Secretary will perform intermediate level clerical and administrative tasks to manage the office in a smooth and professional manner.

Supervisory Responsibilities:

• May train and oversee the work of lower-level clerks and temporary help.

Duties/Responsibilities:

• Performs a broad variety of intermediate level clerical and administrative tasks as directed and required for the support of the office or individual.

• Prepares office documents and memoranda, which may include higher-level technical, statistical, and narrative reports; distributes copies of documents as directed.

• Prepares formal business communication, recurring reports, and similar correspondence; acquires signatures as necessary.

• Schedules and coordinates meetings and conferences for assigned staff; takes notes, minutes, or other documentation as directed.

• Maintains the calendar for the assigned department or individual.

• Maintains and organizes files and records.

• Greets and welcomes visitors; answers and directs phone calls.

• May collect fees and payments; provides receipts and other records for monetary transactions.

• May be required to resolve complaints or answer inquiries.

• Collaborates with other departments to complete some office functions.

• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.

• Excellent interpersonal and customer service skills.

• Excellent organizational skills and attention to detail.

• Excellent time management skills with the proven ability to meet deadlines.

• Superior understanding of office methods, procedures, and equipment.

• Ability to learn, interpret, and apply policies and procedures.

• Ability to type at least 60 WPM.

• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• High school diploma or equivalent required; Associate’s degree preferred.

• At least one year of experience in general secretarial and/or clerical work required.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.

• Must be able to lift up to 15 pounds at times.