Aquatic Swim Instructor

Objective: To instruct swim lessons and improve/develop swim skills

 

Reports to: Aquatic Manager (AM)

 

Criteria:
WSI certification

CPR and AED Certification

Proficient oral, written, and technology communication (email/text) skills

 

As an AFF team member, responsibilities include, but are not limited to:

 

• To Get & Keep Members.
• Perform duties according to the companys Mission, Vision, Pillars of Success, Service Standards, and Business philosophy, and continually provide optimal performance for net member growth, retention, and club profitability.

 

• Provide the highest quality of customer service to all members by greeting them with a welcoming, friendly, energetic, and positive attitude at all times. Use members names as often as possible.

 

• Embrace and follow the company Service Standards, the guidelines outlined in the AFF Training and Policy Manuals, and any applicable department-specific team handbooks.

 

• Know the clubs emergency response protocol and be prepared to act. Exercise sound judgment with safety as a priority.

 

• Arrive to work 10 minutes early. Wear department-specific uniform.

 

• Actively participate in all department and club meetings.

 

• Be a team player by contributing to both club and organizational goals.

 

• Maintain open and honest communication with the team, partnering together as fitness professionals.

 

As a Swim Instructor/Coach, additional responsibilities include, but are not limited to:

 

• Align with company and industry guidelines in order to provide appropriate instruction according to the level and type of class.

 

• Provide a fun, energetic and safe environment for participants.

 

• Actively promote and seek new participants for swim lessons, Masters and Flying Fish Swim Team as well as renewing current participants.

 

• Perform other duties as reasonably assigned.