Job Description
Lift Supervisor
Job Summary
Anakeesta is seeking a responsible and guest-focused Lift Supervisor to lead and manage lift operations, ensuring the safety and enjoyment of all guests on our scenic lifts. This leadership role involves supervising lift operators, maintaining operational standards, and enforcing safety procedures while providing an exceptional guest experience.
Your Responsibilities
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Supervise and support lift operators during all shifts.
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Ensure lifts are operated safely and efficiently at all times.
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Conduct daily inspections of lift equipment and report maintenance issues.
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Train new lift operators on safety protocols, operational procedures, and guest service expectations.
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Monitor guest flow, assist with boarding and unloading, and manage crowd control.
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Respond promptly to emergencies or operational issues and coordinate with management.
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Maintain accurate records of lift operations, incidents, and maintenance checks.
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Enforce all safety, company, and regulatory procedures, including federal and local lift operation standards.
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Provide excellent guest service, answer questions, and assist with guest concerns.
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Perform other duties as assigned to support mountain operations.
What You Need
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Must be at least 18 years of age.
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Previous supervisory or leadership experience preferred.
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Strong communication, interpersonal, and problem-solving skills.
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Ability to follow and enforce detailed safety procedures.
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Comfortable working outdoors in varying weather conditions.
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Ability to stand for long periods and work on uneven terrain.
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Ability to lift up to 50 lbs. occasionally.
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Positive attitude, flexible, and team-oriented.
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Willingness to work weekends, holidays, and peak seasons.
Physical Requirements
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Able to stand and walk for extended periods.
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Capable of lifting, pushing, pulling, and carrying items up to 50 lbs.
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Comfortable working outdoors in hot, cold, or rainy conditions.
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Able to bend, crouch, reach, and climb as needed during operations.
Perks of Working With Us
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Work with an enthusiastic team and create lasting memories
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Free parking
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Competitive pay
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Paid time off
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Medical, dental, and vision insurance
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Life insurance
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401(k) retirement plan
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Free admission for employees and immediate family
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Employee discounts on food and merchandise
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Generous pass exchange program with area attractions
About Us
Anakeesta is an award-winning mountaintop theme park in Gatlinburg, Tennessee, creating memorable outdoor experiences for guests of all ages. Lift Supervisors play a key role in ensuring safe, efficient, and enjoyable lift operations while leading a team that provides exceptional service to every guest.
"Be a Breath of Fresh Air"