Front Desk Agent

A Front Desk Agent is responsible for making our guests feel welcome and setting the tone for their experience. Front Desk Agents are responsible for checking guests in and out, taking reservations, inventory control, and concierge services. The person in this role must possess good communication skills, resolve conflict, and maintain a thorough understanding of company policies. Multitasking with high-touch clientele while communicating clearly and concisely with your team members is key.