
Operations Coordinator - Transitions (3 PM to 11 PM)
Job Description
- Works in collaboration with Program management in program operation and development, i.e.: program policies, procedures, and communication systems.
- Provides supervision to assigned staff, which may include client workers. Responsible for hiring and training of staff, maintaining employee records, and preparing weekly time sheets.
- Completes and maintains all stages of BPHC Professional Development System (PDS) for assigned staff.
- Works in collaboration with designated manager(s) to ensure coverage for daily shift operations. Schedules overtime and fill-in counselors for assigned program.
- Provides direction and assistance during crisis intervention, according to Non-Violent, Crisis Intervention Policy and Procedures.
- Oversees daily operation of the assigned shift.
- Oversees the safety, security and cleanliness of the facility.
- Communicates maintenance issues to the facilities department.
- Oversees client's services during shift. Monitors meals, linen returns and toiletry and clothing distribution.
- Works with vendors to ensure high quality linen, cleaning and food service during shift. Oversees work details, resident admissions, room assignments, and Client Property procedures.
- Oversees client transportation, and vehicle maintenance services. Transports clients via program vehicle.
- Assists in overseeing and facilitation of support group meetings, treatment groups, AA/NA meetings, life skills and other trainings for clients.
- Work in multi-disciplinary approach with other health services, addiction, and behavioral health service agencies or departments. Works with program staff and outside agencies to make appropriate referrals.
- Completes all required record keeping, including incident and assessments reports, disciplinary records, bed register, client database.
- Oversees medication administration and storages. Develops protocols for safe medication storage and administration in conjunction with the Program Director and the MDPH or funder guidelines.
- Orders office supplies, opens purchase orders, and assists Program Director with monitoring program budget as assigned. Enforces program policies and plans, assists in designing and implementing shift policies.
- Attends and/or facilitates assigned meetings.
- Performs other tasks as needed and as requested by supervisor.