Job Description
BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.
Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention.
BronxWorks provides permanent supportive housing with an array of social services to more than 400 formerly chronically unhoused individuals and families throughout the Bronx. We strive to break the cycle of homelessness with personalized, wraparound support, empowering individuals and families to rebuild their lives with stability, dignity, and hope.
BronxWorks is seeking a Case Manager to join a diverse and enthusiastic team at Cooper Gardens, a multi-building supportive housing program located in the Bronx, NY (walking distance from Arthur Avenue.) Cooper Gardens provides services and permanent housing to 95 formerly homeless households, consisting of both single individuals and families with children. Work schedule is Mon-Fri from 9am-5pm and staff are required to work one Saturday per month from 8am-4pm. All interested applicants must complete the application on our agency website at www.bronxworks.org.
RESPONSIBILITIES:
- Maintaining a caseload of 12-18 households (individuals and families) with chronic homelessness history
- Monitor and document client progress towards service plan goals
- Conduct regular case conferences with clients and service providers as needed
- Outreach clients, and conduct monthly home visits, and field work, with clients when needed
- Assist with managing and directing all walk-in clients
- Maintain familiarity with agency and city resources available to clients
- Document progress notes for all encounters and services provided to clients
- Participate in regular meetings, trainings and weekly supervision with supervisor and other support staff
- Completing ongoing Service Plans, Apartment Inspections, and Assessments for caseload
- Coordinate and connect clients to variety of medical, mental health and behavioral health physicians and services
- Assessing ongoing eligibility for various entitlements and resources for caseload
- Meeting monthly reporting requirements including timely documentation and engagement with full caseload
- Assisting clients with Representative Payee services including budgeting and financial education
- Participate in the Medication Monitoring Training (MMT) Program, become certified, and provide these services to clients on-site on a daily, weekly or as needed basis
- Become SOAR-Certified or complete any similar training to assist with completing SSI/SSDI applications for caseload in a timely manner.
- Support program by assisting with client events, as needed
- Work one Saturday shift, from 8am-4pm, each month
- Perform additional duties as assigned.
QUALIFICATIONS:
- Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment
- Bachelor’s degree in social work or another related field of study
- One year of case management or relevant work experience preferred
- Engagement and detailed oriented skills are essential
- Proficiency in Microsoft Office suite and other standard business technology is required
- Strong oral and written communication, time management and organizational skills are necessary
PHYSICAL REQUIREMENTS
- Ability to use a computer for prolonged periods.
- Ability to occasionally lift and/or move up to 10 pounds.
- Ability to stand, walk, or sit for long periods of time.
- Ability to bend and retrieve objects and/or documents.
- Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
- Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.
BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact [email protected].
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