Associate Director, Customer Account Manager – Missile Defense Agency

Date Posted:

2026-06-04

Country:

United States of America

Location:

US-AL-HUNTSVILLE-401 ~ 401 Jan Davis Dr NW ~ JAN DAVIS 401

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Active and transferable U.S. government issued security clearance is required prior to start date.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance​

Security Clearance Type:

Top Secret - Current

Security Clearance Status:

Active and existing security clearance required on day 1

At RTX, the world’s largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.

We are seeking an Associate Director, Customer Account Manager (CAM) who excels in collaborative, mission‑driven environments, someone who can navigate complex stakeholder landscapes, bridge technical and business perspectives, and help strengthen enterprise alignment across RTX. This role deepens Raytheon’s engagement with the Missile Defense Agency (MDA) and supports strategic integration efforts across the company, including the Strategic Fires & Missile Defense Integration initiative.

The mission calls for decisive, informed engagement. If you are ready to help shape the future of Joint Integrated Air & Missile Defense, we invite you to bring your experience and leadership to Raytheon.

What You Will Do

• Build and sustain trusted relationships across MDA and joint organizations, serving as a primary onsite link to mission priorities and customer needs
• Represent the customer’s voice across Raytheon, promoting cross-team alignment and a unified One‑RTX approach
• Support enterprise integration through early requirements framing, mission-informed analysis, and architecture-aligned strategy development
• Facilitate collaboration across technical, programmatic, and business teams to drive coherent messaging and coordinated pursuit strategies
• Prepare strategic content for leadership engagements and Gate Reviews with clarity, precision, and alignment to enterprise objectives
• Represent Raytheon at mission and industry forums that shape the future of Joint IAMD
• Collaborate with RTX Global Government Relations (GGR) at the Federal, State/Local on Public Policy in their advocation and development of new technologies and our solutions
• Possible Work Locations: AL - Huntsville or VA - Arlington

Qualifications You Must Have 

• Typically requires a University Degree or equivalent experience and 12+ years of professional experience in business management, capability development and portfolio leadership, or enterprise integration or an Advanced Degree and 10+ years’ experience
• Leadership experience supporting the Missile Defense Agency or other joint defense mission portfolios (e.g., missile defense, joint fires, joint C2, or integrated air and missile defense)
• Experience shaping or leading advancement across Joint Integrated Air & Missile Defense (IAMD) mission threads, guiding cross-domain initiatives involving sensors, effectors, C2, fire control, or system architectures at the enterprise, multi-program, or multi-service level
• Experience in business development, defense acquisition, program management, or mission-critical functions such as requirements shaping, portfolio planning, cost/schedule management, strategic customer engagement, or capability integration
• Experience leading multi‑disciplinary, geographically dispersed teams on joint or interagency mission efforts, with responsibility for aligning multiple organizations, coordinating decisions, and routinely engaging senior‑level stakeholders (e.g., O‑6/GS‑15, SES, Flag, COCOM, or OSD)

Qualifications We Prefer 

• Demonstrated impact across defense organizations – such as MDA, joint program offices, service components, or similar partners – shaping decisions, guiding integration efforts, or advancing mission outcomes
• Ability to lead or significantly contribute to Joint IAMD initiatives that bring together cross-domain capabilities across sensors, effectors, C2, and system-of-systems architectures
• Proven credibility engaging senior Department of Defense stakeholders to inform strategic choices, resource prioritization, or mission planning for complex defense missions
• Strong command of defense portfolio processes – including PPBE, cost analysis, milestone frameworks, or acquisition governance – to influence enterprise decisions and positioning
• Ability to drive alignment across services, interagency partners, or enterprise teams to advance integrated defense solutions, supported by a TS/SCI clearance (or ability to obtain one) enabling participation in sensitive mission portfolios

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
• Relocation assistance not available

Learn More & Apply Now!

• Please consider the following role type definition as you apply for this role - Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
• Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

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#LI-ONSITE

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 157,200 USD - 298,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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