Manager, Credit Model Development (L09)

Job Description:

Role Title: Manager, Credit Model Development (L09)

Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.

• We provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.

• We provide career advancement and upskilling opportunities, for all to take up leadership roles.

​Role Summary/Purpose: As a member of Credit Models team, you would be managing the models through their lifecycle, i.e. from initiation to retirement. You will be exposed to activities focusing on model development, evaluation, validation, implementation testing and documentation. You will have an opportunity to learn industry best practices in credit models’ development. You will also be a SPOC for all assessment of the model by Risk Management team and external regulators.

Organizational Overview: Credit Team decisions credit actions across the lifecycle of a customer – from acquisition to account management to collections and recover – we work towards managing credit and fraud losses and elevating customer experience through powerful and proprietary insights on customer risk and credit behaviours. The actionable insights are driven by access to numerous alternative data sources, new age technologies, focused strategies, emerging algorithms, and predictive precision. Spread across 10 pillars the credit team in India caters to the entire gamut of decision sciences, from data management to model development to strategy design, and bringing it all to life through technology, and managing within the guardrails of our regulatory requirements. As part of the team, you will have access to some unique product propositions, functional and leadership training, interaction with executive leadership team and a myriad of diverse perspectives.

Key Responsibilities:

• Credit risk model development using traditional logistic regression and machine learning techniques and detailed documentation.

• Validation and review of internal and external credit models by computing standard metrics.

• Deep dive and ad-hoc analysis to find root causes for model performance deteriorations.

• Support Model Risk Management team in completing their responsibilities including Model validation reviews, annual reviews, periodical assessment and rating of the model performance.

• Work with Credit strategy team to understand how the models are used in the strategies and suggest any changes that might be required in strategies or models.

• Provide analytic support on key business initiatives and develop a strong working knowledge of the data warehouse and applicable analytic data systems.

Required Skills/Knowledge:

• Master's/bachelor's degree in mathematics/Statistics, Operations Research, Economics, Any Engineering with at least 2 years - experience in Consumer Credit or in lieu of a degree, 4+ years of experience in Consumer Credit and working knowledge of credit bureau data .

• Experience in Python/Pyspark/AWS Sagemaker and basic knowledge of SAS

• Working knowledge of basic and advanced ML algorithms

• Basic understanding of Statistics and model performance KPIs

• Ability to decipher complex data and effectively present and communicate in a clear and concise manner

• Strong written/oral communication skills and ability to manage multiple projects simultaneously.

Desired Skills/Knowledge:

• Working knowledge of credit bureau data

• Excellent time management with ability to manage multiple competing initiatives and deliver results within deadlines with accuracy and attention to detail.

• Familiarity with US Model Governance trends/developments across the banking sector and credit policies in the area of credit cards

Eligibility Criteria: Master's/bachelor's degree in mathematics/Statistics, Operations Research, Economics, Any Engineering with at least 2 years - experience in Consumer Credit or in lieu of a degree, 4+ years of experience in Consumer Credit and working knowledge of credit bureau data .

Work Timings:  2:00 PM to 11:00 PM

This role qualifies for Enhanced Flexibility offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs) We are proud to offer flexibility at Synchrony. Our way of working allows you the option to work from home or workspaces in our Regional Engagement Hubs—Hyderabad, Bengaluru, Pune, Kolkata, or Delhi/NCR. Occasionally you may be required to commute or travel to Hyderabad or one of the Regional Engagement Hubs for in person engagement activities such as business or team meetings, trainings, and culture events.

For Internal Applicants:  

• Understand the criteria or mandatory skills required for the role, before applying 

• Inform your manager and HRM before applying for any role on Workday.

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) 

• Must not be any corrective action plan (First Formal/Final Formal, LPP)

• L4 to L7 Employees who have completed 12 months in the organization and 12 months in their current role and level are only eligible.

• L8+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible.

• L04+ Employees can apply.

Grade/Level: 09

Job Family Group:

Credit