Job Description
Revenue Operations Manager
Lehi, Utah or San Francisco, CA | Full-Time | In-Office / Hybrid
Start Date: ASAP
About Broccoli
Broccoli is building the AI operating system for home service businesses.
We help HVAC, plumbing, electrical, roofing, and other home service companies capture more revenue through AI-powered voice, booking, and customer communication solutions. Our platform helps contractors answer every call, convert more leads, and operate more efficiently.
As we continue to scale, we're looking for a Revenue Operations Manager to build the infrastructure, systems, and processes that power our go-to-market organization.
About the Role
Revenue Operations sits at the center of our growth engine.
As Revenue Operations Manager, you'll partner closely with Sales, Marketing, Customer Success, and Leadership to ensure our go-to-market teams operate efficiently and make data-driven decisions. You'll own CRM administration, reporting, forecasting, process improvement, and technology optimization while helping build the foundation for Broccoli's next stage of growth.
This is an ideal opportunity for someone who loves solving operational challenges, building scalable systems, and driving measurable business outcomes.
What You'll Do
Own and optimize HubSpot and other GTM systems
Build and maintain dashboards, reporting, and KPI tracking
Develop forecasting processes and pipeline visibility
Improve lead routing, territory management, and account ownership rules
Partner with leadership on revenue planning and performance analysis
Identify bottlenecks throughout the sales funnel and implement improvements
Support compensation tracking and commission calculations
Manage integrations between CRM, marketing automation, sales engagement, and AI tools
Create and maintain process documentation and sales playbooks
Drive data hygiene and CRM governance across the organization
Support onboarding and enablement initiatives for SDRs and AEs
What We're Looking For
3+ years of Revenue Operations, Sales Operations, Business Operations, or related experience
Strong CRM administration experience (HubSpot preferred)
Experience building reports, dashboards, and executive-level analytics
Excellent Excel, Google Sheets, and data analysis skills
Strong project management and organizational abilities
Ability to identify inefficiencies and implement scalable solutions
Comfortable working cross-functionally with leadership and GTM teams
Startup experience preferred
Experience with AI tools, automation platforms, and integrations is a plus
Compensation & Benefits
Competitive salary plus performance incentives
Health, dental, and vision benefits
PTO and company holidays
Opportunity to shape the operational foundation of a rapidly growing AI company
Direct exposure to executive leadership and strategic decision-making
Significant career growth opportunities as the company scales
Why Join Broccoli?
Revenue Operations is one of the most leveraged functions inside a high-growth company. Your work will directly impact pipeline generation, sales productivity, forecasting accuracy, and revenue growth.
If you're excited about building systems, solving complex operational challenges, and helping scale a category-defining AI company, we'd love to meet you.