AGC Team Member

We’re looking for a confident, customer-focused team member to deliver a first-class experience across our electronic gaming area. You’ll be at the heart of the action, engaging with customers, supporting play on machines, and ensuring everything runs smoothly, safely, and to the highest standards. What you’ll do: Deliver exceptional, professional service Support customers with electronic gaming machines and resolve basic issues Maintain machine performance, cleanliness, and presentation Promote offers and create an engaging, welcoming atmosphere Prepare food and drink in line with hygiene standards Work with internal teams and external providers to minimise downtime Support cash handling, reporting, and compliance What we’re looking for: Strong customer service skills with a proactive approach Confidence in a fast-paced, customer-facing environment Good attention to detail and commitment to standards Basic technical confidence (full training provided)