Provide technical sponsorship for key accounts and work with cloud engineering and support leaders to address customer needs. Act as a single leader to provide a consolidated view of customer interactions and issues to cloud leadership.
Collaborate with regional leaders (e.g., Customer Engineering, Support, GTM) on key accounts to strengthen strategic partnerships. Provide local support in process management around space, talent, and budgets.
Interact with customers on-site to talk about the product roadmap and architecture.
Lead a team of engineers focused on benchmarking, optimization, and providing advanced technical engagement for key customers in the region.
Drive dedicated feature requests for GCR customers and provide engineering support where deep expertise is needed.

Director of Engineering, AI and Computing Infrastructure

Job Description